TUMBLohRoff

Great Customer Service

It’s rare these days, so I figured it’s worth noting, but we just had a really great experience at Red Robin, which was already becoming one of my favorite restaurants prior to today.  After ordering our food and waiting a little bit, I just started to think it was taking a while when the manager came over and apologized for the delay and offered to bring us something while we waited.  I hadn’t complained, so his visit was completely unprompted.  Just as he left our food arrived.  Then the bill arrived and I noticed they gave us 50% off of our entire bill.  I told our server that the discount wasn’t necessary as there really wasn’t an issue and he said they take great pride in the promptness of their service.

Great job guys!  Thanks!